Overview
Return & Exchanges
Returns
We accept returns on all orders delivered within Ghana with the exception of perfumes, bags & pouches and deodorants.
Please contact us via email first with your name, order number and reason for the return.
Please Note
You will need to pay for your return.
The product must be returned in perfect condition; not worn, undamaged and in it original packaging
Phil Fashion reserves the right to refuse a return if the reason does not meet return criteria.
Wait for our reply before returning an item. All returns should be made two working days after receiving the item. We will check the item to see if the item is in its original state. Your patience is everything to us.
Please Note
We do accept returns from outside Accra but you must contact us first if you are outside Accra No cash/ momo or bank transfer refund. Your refund will be for you to choose a different size or item.
Exchanges
Phil Fashion happily accept and offer exchanges should your outfits or shoes not fit.
THANK YOU for supporting our business
Need help?
Contact us at philfashion.co@gmail.com for questions related to refunds and returns.